Thee Oh Sees – Help

Domestic U.S. Standard Shipping: Arrives within 5-7 business days. International Shipping:  We ship to many countries worldwide. Delivery times and costs depend on the destination and the shipping method selected. Please note, international customers are responsible for any customs, duties and taxes. Upgraded Shipping services are available upon request. Please email gale@recycledrecordslp.com for more information. Order Processing Orders are ordinarily handled inside 1-2 business days. You will get a confirmation email upon shipment with a tracking number. Shipping Rates Shipping charges are based on the weight of your order and the selected shipping method at checkout. We strive to offer competitive shipping rates for the best value. Free Shipping We offer free standard shipping on domestic orders on selected packs and vinyl offerings. Returns and Exchanges Please contact us with any return or exchange requests. Email:  gale@recycledrecordslp.com Phone:  720-291-7000 Return Policy Returns are accepted within 7 days of product delivery. New vinyl must be unopened and unplayed, unless there is concealed damage. Used vinyl is graded for vinyl and jacket condition.  Please contact us directly if there is a problem. Signed vinyl records cannot be returned unless they are damaged or defective. Sleeves and LP Mailers can be returned within 7 days. Please contact us with any return issue. Email: gale@recycledrecordslp.com Phone:  720-291-7000 Return Process Contact Us: To initiate a return, email us at gale@recycledrecordslp.com or call us at 720-291-7000 Include your order number and product issue. Ship the Item: Pack the item securely for return. Refunds:  A refund will be issued after we receive and inspect your returned item. You will receive an email notification of the refund. Exchanges: If you need to exchange an item, please contact us. Email: gale@recycledrecordslp.com Phone: 720-291-7000 Return Shipping Customers are responsible for return delivery costs except if the item is damaged. Please contact us if you need a return label. Email:  gale@recycledrecordslp.com Phone:  720-291-7000